FAQ's

1. Where is Bhutan?

Bhutan is landlocked South Asian country, covering an area of around 39,000sq.km.It stretches 300 km from east to west, while North-South axis is around 14o km.On its boundaries to the East, West and South lie the Indian states of Arunachal Pradesh,Sikim and West Bengal/Assam respectively while north lies Tibet’s Chubi valley, sandwiched between north Bhutan and Sikkim.

 

2. How to reach there?
There are two ways to travel to Bhutan.

By Druk Air.
The best way to enter Bhutan is by Druk Air, the national air carrier. The following cities are connected to Bhutan with Druk Air flights:
India: Delhi (DEL),
 Kolkotta (CCU) & Gaya (GAY)
Nepal: Kathmandu (KTM)
Bangladesh: Dhaka (DAC)
Thailand: Bangkok (BKK)

By Overland.
Both entry and exit can be done via Phuntsholing, You can enter/exit Bhutan overland from the Indian state of West Bengal into Phuntsholing, border town in southwest of Bhutan.  Four hours drive from Phuntsholing will take you to Bagdogra in the state of West Bengal (India) which is the nearest airport from Phuntsholing. Phuntsholing serves as a convenient point for the travelers wishing to visit the Indian states of Sikkim, West Bengal along with Bhutan. The drive from Phuntsholing to Thimphu takes six hours.

 

3. Is Bhutan safe travel destination?
Bhutan is ranked as one of the safest tourist destinations on our planet-it has an extremely low crime rate and people do not exhibit that irritating invasive curiosity that you find in many other destinations.

 

4. When is the best season to travel to Bhutan?
You can travel to Bhutan anytime of the year. Visitors tend to stay away during the monsoon seasons of June-August when the weather is sometimes not good for sightseeing and photographs.  The best time for trekking is in spring and autumn.  Hence, the months of March, April, May and Sept, October, November.

 

5. Can I use credit cards in Bhutan?
Credit cards are accepted only in few Luxury hotels and shops in the capital and districts. All credit card transactions take extra time and are cumbersome to use. For convenience, it is preferable to have traveler’s cheques and cash.

 

6. What do I need to do to apply for a visa?
No foreign mission grants Bhutan tourist visa, all visitors traveling to Bhutan are required to obtain a visa and it is processed and arranged by the local tour operators. The Govt. will sanction visa only after the receipt of full payment in advance. The cost of the visa itself is US $20, which can be further extended with an additional fee of US $15. Visa fee should be paid along with the tour payment and actual Bhutan VISA will be stamped on your passport after your arrival on Paro airport.

 

7. Is there ATM facility in Bhutan?
No, there is no ATM facility in Bhutan.

 

8. What kind of tour guide do you use for the trip?
We use knowledgeable, experienced and English speaking guides. French, German and Japanese speaking guides can also be arranged for a group of three or more persons upon the additional fees.

 

9. What is Bhutan’s currency?
Bhutan’s currency is the ngultrum and is equivalent to the Indian rupee which is widely accepted in Bhutan.

 

10. What kind of meals is available in Bhutan?
A variety of meals are available in most hotels – the most popular being Indian, Chinese, and the more common continental food.

 

11. What about our transportation when we travel through Bhutan?
Normally, for1-2 person private car with air condition,3-7 person we arrange Hiace bus with air condition,group of more than 10person, we arrange Toyota Coaster with 21-seaterwith air condition, and if for smaller group, we will arrange you 7-seater Toyota Hiace exclusive of the guide. SUVs such as Toyota Prado/Land Cruisers or Hyundai Santafei are provided for individual travelers.

 

12. Can I travel as a FIT (Foreign Independent Traveler) in Bhutan?
Nowadays, FITs are not allowed in Bhutan, you need to get your itinerary done by the pre-planned and pre-paid way with a licensed local travel company or those certificated travel agencies.

 

13. What language do Bhutan tour guide speaks?
Most of our tour guides in Bhutan are English speaking. Dutch, German, Japanese, Korean are also available in Bhutan but needs you to book as early as possible.

 

14. How and where to change Bhutanese money, especially when we arrive at the airport?
In fact, you can do it upon arrival in Paro, or in your hotel. It is very convenient for you to change to local money in your hotel than in the bank, but the rate may not be as good as in the bank. If you have saved the receipt for monies changed, you can also change back to US$ or currencies used in the very beginning if you go to the bank. Anyway, you may always change some small currencies in case you need to buy something.

 

 15. What about food and water provided in the tour?
A good variety of vegetarian food will be provided in most of the restaurants of the whole country. Much of them will be cooked in a liberal amount of chili and a smothering of cheese sauce due to the unique geographic location in the Himalaya Region. Various mushrooms will often appear in traditional Bhutanese vegetarian dishes. Boiling water is the most efficient method of purifying. Never drink tap water. Bottled water is generally safe, but please do check the seal is intact when purchasing.

 

16. How to book with you? Which currency do you receive?
Before you confirm the tour, there may be some emails between us – Once the tour is confirmed, we will send you the final confirmation email, inside there are transportation information, tour sequences, tips for the tour, payment transfer way.

We provide two ways for your payment to us – Wire transfer to our company’s bank account and credit card. (We will send you our bank account by email, or you can find it on our website.)

In fact, the bank which you are using will exchange your currency to US$ as per the day’s exchange rate automatically during your transferring progress, so either currency you intend to pay is okay.

 

17. What kind of hotels do you use?
We use the best available hotels in each tourist destination, which are approved by the Royal Government of Bhutan for the tourist.

 

If there are no answers to your questions in our FAQs mentioned above, please contact us.


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